Frequently Asked Questions 

To ensure the smooth processing of payments, kindly make checks payable to Main Healthcare Pharmacy. For your convenience, please send the payment by mail to the following address:
 

Main Healthcare Pharmacy 2151 Kimberly Rd. Bettendorf, IA 52722

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If you have any further payment inquiries or require assistance, please contact our customer support team.

Through our partnerships with CarePro and Genesis, Main Healthcare proudly provides comprehensive IV and enteral feeding solutions, tailored to meet the diverse pharmaceutical needs of your care center. With a shared commitment to excellence, we strive to elevate patient care standards and foster improved health outcomes within the communities we serve.

OTC stands for 'over-the-counter' items that don't require a prescription. In long-term care, OTC items may still need a physician's order for reimbursement or administration.

RXS stands for prescription medications that require a doctor's prescription. In long-term care, healthcare professionals prescribe, and the facility's staff administers or manages prescription medications for patient safety.

Our delivery services operate Monday through Friday, providing convenient delivery options for our valued customers. Additionally, we offer stat deliveries, ensuring round-the-clock availability, 24 hours a day, 7 days a week, and 365 days a year, for urgent and time-sensitive medication needs.

We take pride in offering round-the-clock availability to address your needs promptly and efficiently. Our on-call answering service operates 24 hours a day, 7 days a week, 365 days a year. For immediate assistance, please don't hesitate to reach out to our dedicated team at (888)-823-0923. We understand the importance of providing seamless support and are committed to ensuring your satisfaction at all times.

Bills are generated on a monthly basis, coinciding with our medication fill cycle. This ensures that you receive a comprehensive statement reflecting the medications and services provided during that period. Our dedicated billing team is available to address any questions or concerns you may have regarding your bill.